Returns Policy

1. All DVS products come with a 12 Month return-to-base warranty.

2. Attempted repair or alteration of DVS goods by another party immediately invalidates the warranty offered.

3. Faults incurred by abuse of the product; deleting essential system files, and the Blade reboot-loop is not covered by the warranty. A minimum fee of £50 for handling will be charged.

4. Warranty is void on goods with physical damage (E.g. severe scratches, dents, and product defacement such as removing DVS name brands, serial numbers and screen printing).

5. A no fault found fee may be charged for any product returned as faulty, which is subsequently tested by DVS as no fault found.

6. DVS are not responsible for the content on hard drives. We recommend that a backup of data is made for goods being returned.

7. After warranty repair goods will be returned to the buyer carriage paid by DVS using their preferred method (CityLink). Non warranty repair goods being returned will incur a charge.

8. Warranty does not cover the labour costs on goods returned to DVS for repair or upgrade.